MS Partner
Management and
IT-consulting in Europe
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Implementation of Quality management, ISO 9001 certification

Professional services for your company:

  • Audit of quality management system
  • QMS regulations development
  • Business-processes optimization
  • ISO certification support

What is Quality Management?

Quality management system (QMS) is a set of methods and tools to secure stable quality of manufactured goods and provided services.

Methodology of quality management is based on the systematic and process approaches. The process-based approach allows the identification of key business processes that have the greatest impact on the achievement of strategic goals.

State-of-the-art QMS combines organizational structure, documentation and information workflow as well as business processes that affect the quality of goods and services.

Which companies need this?

  • Large and medium enterprises
  • Manufacturing companies
  • General contractors and developers
  • Multinational companies

“Quality management system” makes a company competitive on the open market

You can order any particular services or a complex turnkey solution

Audit and diagnostics QMS, drafting of expert recommendations

Audit of existing quality management system:

  • analysis and optimization of organizational structure (functions and responsibilities)
  • development of business processes catalogue and identification of key processes that affect quality
  • development and approval of QMS implementation plan

Development of quality management system documentation

Development and revision of main QMS documentation to meet ISO 9001 standard requirements:

  • corporate standard “Quality management policy”
  • corporate standard “Quality management guideline”
  • other necessary documented procedures to control different types of workflow

Business process description and improvement

We improve the quality and workforce productivity through optimization of business operations:

  • process mapping and description of business processes
  • development of efficiency and evaluation criteria (KPIs)
  • development of job descriptions for line management and employees

Quality management system implementation

implementation of QMS procedures and preparation for certification audit according to ISO 9001 standard:

  • creation of corporate Quality Centre, staff training
  • development of internal audit system
  • carrying out certification audit, elimination of discrepancies and deviations

Key results of quality management implementation


Allows to improve the company's operational excellence


Management system is aimed at constant efficiency and profitable growth


System of KPIs and criteria for assessing the effectiveness of management


An opportunity to sell goods at world market prices for similar products

Quality management system is improvement of company’s efficiency at all levels!

Our experts have assisted in increasing profits in different business fields

Mining company NORNICKEL

Mining and metallurgical company, the biggest palladium manufacture, one of the biggest nickel, platinum, and copper manufactures

Problem: there are a lot of IT projects going on simultaneously. In order to provide proper program and project management, it is necessary to implement unified rules of project planning, governance, and control.

Solution: development of technical design specification and implementation of project management system based on Microsoft Project Online. The templates of typical project plans have been developed and key project team members have been added into the system as resources. Employees of the Project Management Office have been trained by a certified trainer and have become the competence centre of IT project management in the company.

Results: implementation of the end-to-end project reporting system allowed top-management to get cutting-edge information about implementation of all IT projects.

Agroindustrial holding PROMAGRO

Large agricultural holding, specializes in meat, flax and grain production, and processing

Problem: as a first phase for the automation and implementation of electronic workflow project, it was needed to develop descriptions for more than 120 business processes.

Solution: Implementation of the Business Studio modeling software with customization of the templates and staff training of the Business process management office. Following interviews with key process owners, process descriptions were developed and approved by the customer.

Results: descriptions for more than 120 business processes for each of 31 business lines have been developed in just half a year.

Kapsch TrafficCom AG

Austrian company, provider of Intelligent Transportation System solutions

Problem: delay in project delivery time, technical and commercial proposal development.

Solution: description and improvement of key business processes. Training and interviews with company experts have been conducted, and a number of communication trouble spots have been identified. Business process descriptions and organisation manuals with reference to all process steps and people responsible for their accomplishment have been developed.

Results: business proposal preparation time has twice been decreased, and the company has managed to pass the ISO 9001 certification of quality management system.

IberSpa, Terrassa region (Spain)

Largest European full-cycle spa manufacturer from 1988

Problem: complexity of the market entry project implementation of IberSpa.

Solution: implementation of 8 in-depth interviews with experts (using PSYmetaphors technique). Market research, identification of potential Russian distributors, definition of a communication policy and strategy of brand promotion on the Russian market. Selection of potential distributors / service for spas.

Results: market entry strategy has been developed. Customer received the necessary information on the market, key players, especially in perception (brand, Website). On the basis of the prepared strategy for the Russian market, a visit from the export Director in Russia has been organised and is an exclusive distributor in Russia selected.

Expert in this field



Business consultant, Process excellence expert


MBA degree in finance and strategic management

Certified project manager IPMA Level C

Internship experience in universities in Germany, Austria und Italy

Professional experience

Professional project manager with 15 years experience. Business development, strategic project management and operational excellence expert.

He has launched a few start-up projects in IT and telecommunications, engineering and services sector. Worked as Project management officer in a large Austrian based company for a few years and managed federal-scale investment, pre-sale and customer projects.

Leading expert of YOUCONSULT project management center in strategic consulting and business process improvement.

Our partners

  • Bureau Veritas

    Leading certification bureau Bureau Veritas

  • SGS Vostok Limited

    Leader in the field of certification SGS Vostok Limited


    Inspection and sertification

Contact us today or
make an appointment
with our consultant

Our employees will try to answer all your questions. If you want to learn more about us, our consultants will offer you a comfortable way of communication


There are leading companies among our clients

  • kapsch
  • Europäische Mittelstandsvereinigung EMI EWIV
  • Nornickel
  • Rafinerija nafte Brod
  • Promagro
  • Lukoil
  • NIS Serbija
  • Gastrans

We work all over Germany, Europe, and EMEA Region



BNC Plaza, REGUS Business Center
Temiryazeva st. 26
Almaty, Kazakhstan

+7 777 027-04-20